Affected Party means a Party that is prevented from or delayed in performing any of its obligationsunder this Agreement by a Force Majeure Event.
Agreement means the agreement between the Company and the Client as evidenced by theSubscription Form and these Standard Terms of Service.
Business Day means any day (other than Friday or Saturday) on which ordinary banks are open fortheir full range of normal business in the United Arab Emirates
Client means the party entering into this Agreement with the Company who is a user of the Software.
Client's Group means:
Company means KLAIM Technologies Limiteda company incorporated and registered in the DubaiInternational Financial Center with license number 4446whose registered office is at Unit GA-00-SZ-L1-RT-208, Level 1, Gate Avenue - South Zone
Confidential Information means all information, in whatever form (including information given orallyor in writing),
Data Protection Legislation means (i) Data Protection Law DIFC Law No. 5 OF 2020; (ii) ADGM DataProtection Regulations 2015 (DPR 2015) as amended by Data Protection (Amendment) Regulation2018; and (iii) Abu Dhabi Federal Law No. 2 of 2019 on the Use of Information and CommunicationsTechnology in Healthcare, and any other United Arab Emirate’s legislation relating to personal dataand all other legislation and regulatory requirements in force from time to time which apply to a Partyrelating to the use of personal data
Documentation means online documentation and/or electronic documentation, including user guides,instruction manuals and other information relating to the Software.
Effective Date means the date of the Subscription Form.
End Date means the end date specified in the Subscription Form.
Enhancements means the amended versions, releases and other generally available modifications tothe Software.
Force Majeure Event means the occurrence of any of the following events or circumstances whichare beyond the reasonable control of a Party and which could not have been prevented by the exerciseof reasonable care and skill of a Party:
Health Agencies' Online Portal means the online portal of Dubai Health Authority eClaimLink (DHA),PBMLink and the Health Authority of Abu Dhabi (HAAD) Shafafiya from where files fed to the Softwareare retrieved.
Intellectual Property Rights includes patents, inventions, copyright and related rights, trademarks,trade names, service marks and domain names, goodwill, rights to sue for passing off, design rights,database rights, rights in know-how and confidential information, trade secrets, moral rights,proprietary rights and any other intellectual property rights, in each case whether registered orunregistered, and including all applications or rights to apply for such rights and all similar orequivalent rights or forms of protection which subsist or shall subsist now or in the future in any part ofthe world.
Party means (i) the Company; or (ii) the Client and Parties shall be construed accordingly.
Standard Terms of Service means the conditions set out in clauses 1 to 18.15.
Start Date means the start date specified in the Subscription Form.
Subscription Fee means the fee specified in the Subscription Form
Subscription Form means the subscription form provided by the Company setting out thecommercial details relating to the Client's subscription to the Software.
Subscription Period means the subscription period specified in the Subscription Form.
Updates means updates, amendments, modifications and bug fixes to the Software or any of itsspecific products or services.